FAQS

 

FREQUENTLY ASKED QUESTIONS (FAQ)

 

- I DID NOT RECEIVE AN ORDER CONFIRMATION, BUT THE PAYMENT WAS TAKEN OUT OF MY ACCOUNT. DID MY ORDER GO THROUGH?

An order confirmation confirms that we have received your order and your payment. If you have placed an order and did not receive an order confirmation, it may be due to an incorrect email address, or it ended up in your spam. Make sure to double check that folder. Other reasons may include your order not going through. If you’re still unsure, just send us an email with your full name used on the order, or your order number if you have it, so we can confirm and resend your order confirmation.  

All sizes and measurements have been posted on each item description. These are meant for reference, and will not always be 100% accurate. Most of our items run true to size and the fit will depend on the style of the shirt (i.e. flowy, baggy, fitted, etc.). Please understand that all items are not printed until they are ordered so we don’t have extra stock to swap out for exchanges. Therefore, all sales are final. In addition, we are NOT responsible for any mistakes made by the customer during checkout. Always double check your order before confirming your payment to avoid discrepancies.

- We create/print each item to order, so whenever your order is placed, we order the materials and schedule your item(s) into production. That is why there is usually a wait period in between the time your order is placed, and the time that we ship it. We work as FAST as we can, but we have a start-to-finish process for each and every product before it is shipped out. We appreciate your patience while we make your order just for you!  By purchasing from our website, the customer agrees to these Terms & Conditions. If you have a concern regarding your order, please contact us at orders@beautepar.com and we will do our best to offer a solution!  
- WHAT IS THE STATUS OF MY ORDER? WHY IS IT TAKING SO LONG?
  • If you have not received a shipping confirmation, that means your order has not yet been fulfilled because your items are still in production! As stated in each product description, cart page, order and shipping confirmations, we do not carry stock of any products on hand. Once an order is placed, we order the materials needed for the item(s) and then create a printing schedule for the week to produce each design that was ordered the week prior. This is why orders do not typically ship within 1-3 business days like most other companies. However, we usually have a fairly quick turn-around for most orders! We kindly ask for your patience while we create/print your items in our warehouse. This can be a lengthy process, but the end result is high-quality and fresh off-the-press products! We appreciate your patience and understanding! ♡
By purchasing from our website, the customer agrees to these Terms & Conditions.  
  • We would love to provide a replacement for you, as long as all damages are reported to us via email within 24 hours of the delivery date found on your tracking number. Please be sure to include photos and your order # in your email for faster assistance. It should be noted that after 24 hours, we cannot be responsible for damaged items due to shipping.
To avoid this situation, we strongly recommend to examine your items as soon as you receive them
  • If you did not receive an order/shipping confirmation, you may have typed in a different email during checkout, which is where your emails were sent. If you still cannot find your order/shipping confirmation, please send us an email with your order number and we will be happy to adjust it and resend your confirmations to you! 
  • We are happy to print our designs on other garments we offer! See a design on a tee, but you want it on a hoodie instead? No problem! Just send us an email and we will custom print it for you! However, we cannot change the color of the design, or the item it will be printed on.
  • Yes, we ship to select countries at this time. Please note that your country may require customs duty fees to receive your package. This is due to the laws for international packages in your country and is out of our control. The customer is responsible for any duty fees. Failure to pay or “refusing” the package will result in the package getting sent back to our warehouse. We do not recommend doing this as we require a reshipment fee for orders that are sent back to our warehouse for any reason
Unfortunately, we don’t control shipping rates. They are set by the United States Postal Service aka USPS.  
- MY ORDER SAYS IT WAS DELIVERED, BUT I DID NOT RECEIVE IT.
  • Once an order has been shipped, it is USPS’ responsibility to deliver it your destination. We are not responsible for packages that are lost or stolen once they have been marked as ‘delivered’. USPS will ONLY mark the item delivered if it is indeed scanned and placed in your mailbox or hand-delivered to someone at the address you input during checkout. 
By purchasing from our website, you agree to these Terms & Policies.  
  • You can only change your shipping address if your order has not been shipped yet. Please send an email to ORDERS@BEAUTEPAR.COM with your order number and the new address you would like us to ship to.
 By purchasing from our website, the customer agrees to these Terms & Conditions.  
  • We appreciate all the support and interest in our products! As a small brand, we would love to be able to send out free product all the time! However, this does require money and time. Therefore, we are very selective of who we choose to collaborate with and typically will do the reaching out ourselves. You are welcome to send your information to PR@BEAUTEPAR.COM. If we are interested, we will respond to you. Thank you for understanding!
  • USPS First Class/Priority for Domestic orders. The type of service, and shipping fee depends on the weight of your order. The more items added to your order, the heavier it will be, and the higher the shipping fee will be.
  • We are sorry to hear that you have changed your mind! As you know, our method of production and inventory is on demand. Therefore, we make each item to order. Putting together a schedule for production of the week is a long tedious process and can take up a lot of time, which is why we have a warning of 14 business day wait time. Not to mention, we probably already ordered your blank materials to print your order! Canceling an order halts production and causes further lost time for us to remove your order from the production line. If you decide to cancel your order, there will be a 40% restocking fee. This warning is also stated in your order confirmation. You can send an email to orders@beautepar.com to cancel your order. Be sure to include your order # for faster assistance.
By purchasing from our website, the customer agrees to these Terms & Conditions.